Frequently Asked Questions

Is this for CEOs only?

No, we work with executives with a wide range of job titles and responsibilities (CEOs, VPs, Senior Directors, various “Chief” positions). If you are an executive that needs help, we are here to support you - no matter the title.

Are training and hiring services tailored towards Executive Assistants mostly?

We work with a wide variety of executive support professionals, including executive assistants, administrative assistants, personal assistants, chiefs of staff, and more.

Can you work with multiple members of my team?

Yes, if you have multiple members of your executive support team that would benefit from our services, we are happy to create a custom package that meets your needs. We often recommend bundled, group engagements, so that all support professionals within your reporting line learn to speak the same “business language” and gain collective familiarity with the new tools, templates, and technology that are implemented.

Additionally, if there are multiple members of an executive team at a single organization that may need support, we can offer group packages to organizations interested in utilizing our solutions more widely among the executive ranks.

Does this replace Executive Coaching?

Definitely not. We recommend that high-performing executives work with an Executive Coach AND an EES Support System Coach. EES helps with executive capacity (time and energy; and related performance impact), while executive coaches oftentimes hone executive capability (leadership acumen, strategic thinking, communication skills, etc.). The two approaches complement each other. They do not replace each other.

After the training curriculum is over, can you continue working with my staff?

Absolutely. We offer add-on, a la carte mentorship services that allow us to maintain connection with your support professionals after their 8-week, custom training curriculum is complete. We can select additional courses to cover or suggest a regular meeting cadence/agenda to discuss questions or scenarios that come up in the normal course of their business. Once we’re engaged with your team, we are here to support them!

How much does all of this cost?

Please see our Packages & Pricing page for additional information. Custom packages are available based on agreed-upon scope of work with lead executive.

What is the expected time commitment of the executive during this process?

This doesn’t work without executive buy-in. With that said, EES engagements are designed to be minimally invasive and maximally effective. We try to limit the total hours spent on this process by the lead executive so that the solution doesn’t contribute to the problem. An estimate of time spent by phase is included below.

Needs Assessment Phase: 1 hour per week over a 2-week period.

Training & Partnership Activation Phase: 1.5 hours every other week over an 8-week period.

Hiring & Onboarding Phase (If needed): 30 minutes per week until hire is made. 1.5 hours every other week over an 8-week period once new hire enters the Training & Partnership Activation phase.