Executive Needs Assessment
Most executives are giving vague, fragmented, and unpredictable direction to their support teams.
EES helps executives get specific and identify the types of executive support that are most impactful and important for their unique needs and environment.
Concrete. Measurable. Trainable.
Every single executive support role in the corporate world is constructed from a combination of the same basic building blocks. By distilling these abstract support concepts into 21 concrete job duties, EES has developed a way to measure performance, then train support team members on specific support responsibilities that actually matter to their executive.
Prioritize, then Analyze
First, we work with executives to determine what types of support are most useful and impactful for their work. Next, we grade current support performance using our EES Support System Maturity Model. High-priority, low-performing domains become target areas for our work together.
Download a Sample Executive Support Scorecard…
Core Executive Performance Metrics
In addition to Support System Maturity Scores, executives receive baseline scores on Core Executive Performance Metrics. These benchmarks establish a clear baseline for our work together and provide a framework for measuring long-term progress.
Reclaimable Hours
Estimated Reclaimable Hours captures the amount of executive time lost to unnecessary meetings and low-value tasks. Incremental improvements in this area can give executives several hours per week back on their calendars.
Execution Gap Score
Time is not the only opportunity. The Execution Gap Score reveals how seemingly harmless behaviors (like missing deadlines, being unprepared, and making uninformed decisions) can impact overall executive performance and execution over time.
Sustainability Risk
You didn’t come this far just to come this far. Our Sustainability Risk Level diagnoses potential threats to executive wellness and longevity, so that you can stay in the job longer and perform better.
Give us 5 total hours (over 2 weeks) and we’ll change your life…
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Next Steps
Following the Needs Assessment phase, we will work with the executive to customize a solutions package that addresses high-priority, low-performing areas of their support environment.
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Based on assessment results, EES creates a custom training program for the executive support team member. Support concepts from courses are then implemented and operationalized during Partnership Activation sessions with the executive, the support team member(s), and the EES Support System Coach.
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For executives whose support needs go beyond the scope of their current teams, we assist with the full hiring lifecycle for Assistants or Chiefs of Staff. This includes job description drafting, pay structure consultation, hands-on interview support, a new hire implementation guide, and a 30-60-90 day ramp-up plan.
Interested in our services? Contact us today.
We will respond in less than 24 hours with more information and to set up a meeting or phone call at your earliest convenience.